There is nothing new in the fact that almost every email service users encountered various error codes and problems related to their email account. Similarly, if you’re a user of SBC Global email service and have recently faced this particular error of ‘Cannot send and receive SBCGlobal emails’ like its fellow email services then, do not worry!
You can easily fix this particular issue with the help of the below-mentioned guide that not only contains all the possible solutions to troubleshoot this problem; but, at the same time, also acknowledge you about the various factors/causes that lead to this particular SBCGlobal email problem. Have a look:
To begin with, it is necessary to list all the possible factors in order to know all the possible root causes behind this error so that you can avoid such SBCGlobal email problems in the future.
The list of Root Causes Behind ‘Cannot Send and Receive SBC Global Emails:
- The server of SBC Global Email is down.
- Wrong/Misleading Server Addresses or Incorrect Email Addresses.
- SBC Global Email Account’s Filter Issue.
- Blacklisted the Sender’s Email Mistakenly.
- Faulty Browser Issue.
Now, let’s move further to know how you can troubleshoot these causes to fix your SBCGlobal email issue of ‘Can’t send or receive SBCGlobal emails’ with the help of these following solutions.
The Possible Solutions to Resolve “Can’t send or receive SBCGlobal emails” Issue:
Solution 1: Check the SBC Global Email Service Server—
This is a prerequisite that you need to check your email service server in the first place before moving on to further solutions in order to know whether a server is causing the issue or there are some other reasons behind the problem. So, in order to check the SBC Global email server, visit the ‘Outrage report’ website and look for ‘SBC Global Email Service’ name in order to click on it simply to know the status of its server.
- If you receive a notification saying ‘Server is down for everybody’ then, it means the problem is not from your side and you’ve to wait until SBCGlobal email service resolves its server issue.
- And, if you receive a notification saying ‘Server is not down’ then, it means ‘Server’ is not the culprit and you need to move on to the next solution to fix the given issue.
Solution 2: Delete any unwanted Filter
- To do so, go to the SBC Global email ‘Settings’ in order to navigate yourself to your email filter.
- Then, check for any unnecessary filter and if there’s any, remove it by deleting the same to resolve your issue of ‘Not able to send or receive SBCGlobal emails.’
- However, if the case is opposite then, further try the next solution.
Solution 3: Remove the Sender from Blacklist
- Again, go to the SBC Global email account ‘Settings’ and simply click on the option of ‘Junk Mail.’
- Under it, click on the ‘Block Sender’ tab and there, check whether you’ve blacklisted someone mistakenly or not.
- If yes, then select the email id of that sender and tap on the option of ‘Remove’ in order to start receiving or sending SBCGlobal emails.
- And, if not, then simply try this last given solution to fix your issue that you’re encountering with your SBC Global email account.
Solution 4: Configure Account in MS Outlook
Maybe your web browser from where you mostly access your account is in fault this time and that’s why you find yourself unable to send or receive any SBCGlobal emails. Therefore, to avoid this possible cause, what best you can do is configure your SBC Global email account in MS Outlook using the following SBCGlobal outlook settings—
- SBCGlobal email settings for IMAP Account Type:
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- Incoming Email Server: imap.mail.att.net
- Incoming Port: 993
- Outgoing Email Server: smtp.mail.att.net
- Outgoing Port: 465
- Encrypted Connection: SSL
- Requires authentication: Yes
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- SBCGlobal email settings for POP Account Type:
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- Incoming Email Server: inbound.att.net
- Incoming Port: 995
- Outgoing Email Server: outbound.att.net
- Outgoing Port: 465
- Encrypted Connection: SSL
- Requires authentication: Yes
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However, if still, the issue persists then, the only possible option that we can suggest is to visit the website ‘Emailspedia.com.’ There, you’ll get guidance related to all your email problems from their effective blogs.